Contents Docker Swarm Advantages of the swarm: Nodes Worker Nodes: Services and tasks Load balancing Getting Started. Creation of Swarm Docker Swarm Docker Swarm is nothing but a group of Docker Engines(Hosts) which run in swarm mode. At a time, a Docker...
Contents Application Support Services for SaaS products? What is SaaS Outsourced Application Support Services? Benefits of Outsourcing SaaS Support Best Practices for SaaS Customer Support Latest Trends in Support Services Importance of Customer Retention...
In this article, we’ll be examining the benefits of SaaS Support outsourcing for your customer support activities. We’ll also get into what kinds of customer support are available, the cost factor, and how to...
In recent years, there were several situations where Major companies were seen losing a considerable amount of business due to inadequate support services. A recent Forbes Article reporting a whopping $75 billion business loss each year,...
SaaS industry business model is unlike any other industry. A SaaS company requires its customers to avail their services every month. Considering the subscription model of the SaaS business, understanding and finding insights from...
Contents Application Support Services for SaaS Companies What are Application support Services? Technical support vs Application Support Why Application Support is Important for SaaS Businesses 1.Keeping your customers happy 2.Success factor 3.Customer Relations 4.Customer...
This article aims to assist you in understanding the functional differences between these three methods so that you can make better decisions. read this article to learn how each of them differs from or...
Contents What is MongoDB Server Replication? Configure Replication in MongoDB FAQ SECTION What is MongoDB Server Replication? Replication is the method or process of synchronizing data across multiple servers. Replication provides redundancy and...
Objective The objective was to setup an OpenStack infrastructure to support Multi-Region Cloud Instance deployments across multiple regions globally. Requirements: Setup Multi Region OpenStack with automated provisioning through Single Horizon. OpenStack High Availability within...
Managing stress is one of the essential skills that a support agent must have. Life of a support agent is fairly easy when everything is going well and as expected. But things can change...
