The expenses associated with managing customer support teams rise as firms continue to grow and expand. The costs involved with running a customer service department may pile up rapidly and include anything from hiring...
In this article, we’ll be examining the benefits of SaaS Support outsourcing for your customer support activities. We’ll also get into what kinds of customer support are available, the cost factor, and how to...
In recent years, there were several situations where Major companies were seen losing a considerable amount of business due to inadequate support services. A recent Forbes Article reporting a whopping $75 billion business loss each year,...
SaaS industry business model is unlike any other industry. A SaaS company requires its customers to avail their services every month. Considering the subscription model of the SaaS business, understanding and finding insights from...
The SaaS industry customer support trends are ever-changing. As the SaaS industry is flourishing,the need for customer support has become a priority for Software businesses. Valuing your customer experience is a basic practice since...
Applications these days have the potential to become a million-dollar business. An excellent support service could take an app to greater success, like Uber and Zoom. Some of the things that disappoint users other...
Contents Application Support Services for SaaS CompaniesWhat are Application support Services?Technical support vs Application SupportWhy Application Support is Important for SaaS Businesses1.Keeping your customers happy2.Success factor3.Customer Relations4.Customer Referrals5.Omni-Channel support6.Educating usersApplication support includes tasks likeImplementing...
Contents What does it mean by Outsourcing your Hosting Support?Why Outsource your Hosting Support Services?How to Choose an outsourced Hosting Support Company?1. Workforce Expertise2. The Experience of the outsourcing company3. Specialization of the Provider4....
Outsourced web hosting support has been a consistent trend in the web hosting industry. With the competition in the web hosting industry booming year by year, outsourced hosting support has now become something that...
XML-RPC is a remote procedure call protocol that helps to communicate WordPress with other systems which encode its calls with HTTP as a transport mechanism and encoding mechanism as XML. XMLRPC is used in...
